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Companies Without Intercom

Customers no longer need to enable the Intercom integration to utilize Herald’s Companies feature. We can now automatically create companies based on the domains of your contacts. To enable this feature, just head over to Settings > Workspace and enable “Companies.”

Bug Fixes & Other Improvements 🚀


  • You can now enable “smart suggestions” for topics once you have added 100 pieces of feedback. Herald’s AI will suggest the most relevant existing topic based on the quote being added.

  • You can now delete personas and contacts.

  • Made some design tweaks to the teammates view.

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