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Zendesk Support for Extension

The Herald Chrome Extension and Firefox Addon now supports adding feedback directly from Zendesk! We’ll automatically parse the contact you’re clipping feedback from and attach it to their profile in Herald. That means collecting feedback from support tickets should now take a matter of seconds!

Bug Fixes & Other Improvements 🚀

  • Redid the Herald onboarding flow for new customers to help them set up their workspace with the right labels and personas out of the box!

  • Some minor design tweaks to reduce the number of lines throughout the Herald UI. Always trying to make it easier on our users’ eyes!


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