We've redesigned the contact details page to make it easier to scan through all of a customer's quotes alongside all their relevant information.
🚀 For customers with Intercom sync enabled, the new view also displays data pulled in from Intercom about their usage and any custom attributes you have defined there.
🔄 Intercom Attributes Sync
Now, all your Intercom data is viewable from within Herald. Just head over to the contact details page mentioned above and you’ll see i on the right!
🔎 Search for Contacts
This one is pretty simple—you can now search for contacts. Head over to the contacts section and hit
/ to start searching!
Bug Fixes & Other Improvements 🚀
Fixed a bug where some pages on Intercom and Gmail were incorrectly being marked as having quotes added already in the extension.
You can now paste local images in our changelogs and topic description editors!
Fixed a bug where removing all labels from a topic in the extension was causing it to crash.
Want a full-width view of quotes in the topic and contact details pages? You can now hide the right-hand sidebar by clicking that arrow pointing to the right.
When new quotes are added from the extension, we’ll show you a message containing a magic link to the user’s history of feedback. Clicking it will copy it to your clipboard and make it a breeze to keep your customers aware that you’re diligently tracking their feedback.